Installation / Customer Service

Installation Instructions

Installation instructions come with all purchases. You can also download the installation instructions by clicking on the products below.

 

Great Customer Service

We are here to serve the most important group of people for our company: our customers. It is thanks to you – the customers – that we are even in business. That is why we offer the best customer service you will ever find.

  • Amazingly Quick Response Time. We answer all inquiries in less than 24 hours (even on weekends!). Our current average response time for messages on Amazon.com is less than 1 hour.
  • Natural English Speakers. This is not Tech Support outsourced to India. This is a family-owned business based in the U.S. We all grew up speaking English, so communication is no issue.
  • Rapid Problem Resolution. Our customer service reps are decision makers. We can resolve your issue right away. You will not be tossed around from person to person while being placed on hold and listening to bad elevator music.

We pride ourselves on our customer service. In fact, we believe that customer service is so important that every employee in the company (even our CEO) must put time in helping our customers. If you have any questions about are products or business, please visit our Contact Us page to get in touch.