Massage & Mist Shower Head
Shipping Policy
We know you want fast, reliable shipping. That is why we partner with the top fulfillment companies that also service large eCommerce platforms like Amazon, eBay, and Walmart. We ship to all states and most territories inside the United States. Some products may be unavailable in certain territories based on local regulations.
The following shipping options are available to U.S. domestic orders.
Standard Shipping | 6-7 business days | Free |
Expedited Shipping | 2-3 business days | $9.95 |
Priority Shipping* | 1-2 business days | $19.95 |
*Availability for Priority Shipping will vary based on your location and product stock.
We do not directly ship products outside the United States at this time. However, international orders can be placed for our items on eBay and shipped internationally with eBay's Global Shipping Program. For international customers, you can browse our items on eBay at this link: https://www.ebay.com/usr/aquaelegante
Please note that orders with more than one item may have multiple shipments from different warehouses. We will send you tracking numbers for each shipment. The items may arrive on different days, but we don't consider the order complete until all items have been delivered.
Refund Policy
We are a small, family-owned business dedicated to our customers. If you have any issues with our products, please email us. We will work to find a solution, whether that is sending you a replacement or giving you a refund.
It doesn't matter if you buy our products on this website or another eCommerce platform. We will help you. Just have your order number ready, and we will do our best to serve you.
Installation
Some of our bath products require installation before use. But don't worry. It's simple. You don't need to be a handyman. All our products can be installed without special tools or expertise. We provide step-by-step instructions with all our products. Installation guides can be downloaded at the links below.
Customer Support
If you ever need to contact us, we are here for you Just send us an email anytime at support@aquaelegante.com.
We can guide you through the installation or answer any questions about past, present, and future orders. We appreciate your trust in Aqua Elegante and will do whatever we can to make sure you enjoy your purchase.
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