Contact Us

Just Send Us An Email

For any concerns, comments, questions, requests - or whatever - please send an email to our customer service team:

If you need assistance with an existing order (including returns and refunds), please include the following information in your email:

    • Name
    • Order ID
    • Where you purchased the product (if not on this website)
    • Issue you need help with

We reply to all inquiries in less than 24 hours (usually in 2-3 hours).  Thank you for supporting our small business!


Business Address

We are located in Houston, Texas at the following address:

Aqua Elegante
3120 Southwest Fwy
Ste 101, PMB 52993
Houston, TX 77098-4520

However, we can only receive mail at this location.  If you need to return an item, please email our customer service team.  They can direct you to the appropriate return address as we use different warehouses across the country.