FAQs

Shower Heads

What is the flow rate for the shower heads?

For each shower head, flow rate is dependent on your water pressure and if the flow restrictor is in place. Our shower heads output around 2.0 gpm at 60 psi and 2.5 gpm at 80 psi with the flow restrictor in place. If you remove the flow restrictor, the shower heads output around 3.0 gpm at 60 psi and 3.5-4.0 gpm at 80 psi.

Do I just unscrew my present shower head and replace it with this one?

Yes, it is that easy! Simply unscrew your old shower head and screw this one in its place. The old shower head may require a wrench to loosen depending on how tight it is. The whole installation takes just a few minutes, and there are detailed step-by-step installation instructions with pictures if you need it.

Is Teflon tape required to install?

Because of the brass fittings, I found that these shower heads can form tight, leak-proof seals without Teflon tape and without a wrench. However, I still recommend wrapping the shower arm threads with the Teflon tape (which is included).

How do you remove the flow restrictor?

Yes, the shower head has a flow restrictor, and it is very easy to remove. Detailed, step-by-step instructions with pictures are included with every purchase, and a copy can be found on our website (AquaElegante.com). We include the flow restrictor because the US Department of Energy requires all shower heads sold in the USA to meet a maximum flow. Many of our customers say that they have sufficient flow without removing the restrictor. But we recognize that some people live in low pressure areas and prefer to remove the flow restrictor, which is why we make it easy to do so.

What type of shower arm is required?

This shower head fits any standard ½" threaded male connection. You do not need anything special. For aesthetic purposes, you will probably want an extender pipe that is the same color as the shower head.

 

Shower Filters

Does the filter reduce fluoride?

No, it does not. The filter media works great with chlorine and glyphosate (along with other pesticides), but it does NOT remove fluorides (or at least not enough for me to claim it does). I really wanted a filter to remove fluoride, but all the effective fluoride filters were super expensive (and I wanted my filters to be affordable).

Can the filter attach to shower hoses?

Yes, the shower filter can fit shower hoses, as long as they have a ½" threaded connection. Several customers have already used the shower filter with a water hose. The shower filter will not fit an outdoor garden hose. Most garden hoses in the U.S. have a ¾" threaded connections. You can buy ½" x ¾" adapters if you want to use the shower filter with a garden hose.

What all does the shower filter remove?

The filter contains KDF 55, calcium sulfite, and activated carbon. These filter media remove free chlorine, heavy metals, nitrates, nitrites, silver, aluminum, arsenic, cadmium, copper, , nickel, zinc, lead, chromium, barium, hydrogen sulfide, radon, selenium, trihalomethanes, manganese, mercury, chloroform, trichlorethane, lindane, pesticides, fungicides, bad tastes, and odors.

Does the filter work with hot water?

Yes, the filters work with hot water. These filters are rated for 4 - 80°C (40 - 175°F). The filter media is less adsorbent at higher temperatures, so you will prolong the filter life by avoiding scalding hot showers.

 

Shower Arms

Will the shower arm restrict flow rate?

Not really. The shower arm introduces minimal flow restriction compared with the shower head. If you need to increase the flow rate in your shower, you should remove the flow restrictor in your shower head.

Can the shower arm be used with a handheld shower head?

Absolutely. You first attach the adjustable shower arm to your fixed shower arm. Then you attach the shower arm bracket (that holds your handheld shower head) to the other end of the adjustable shower head. This allows you to position the handheld shower head to your desired height, so that you don't have to stretch just to reach the shower head.

 

Makeup Mirrors

How do you twist off the front mirror? I'm having difficulty.

Sometimes it can be a bit tricky to open up the mirror. If you look at the mirror from the side, the outside mirror section has two halves with a seam down the middle. On one side of the seam is the connection to the base stand and the on/off switch on top. On the other side of the seam, there are three indented notches. The indented notches fit into grooves that hold the two halves together. While holding the first section steady (the half with the base stand and on/off switch), twist the second section counterclockwise. The second section should rotate about 1/2" in that direction. From there, the second section will pull away from the rest of the mirror. (If the second section does not rotate, try twisting it clockwise. The orientation can get reversed depending on how you are looking at the mirror.)

Do both sides of the mirror have the LED light, and is the light adjustable?

Both sides of the mirror have the LED light. The light for the makeup mirror only has one brightness setting. There is no adjustment setting beyond the on/off switch.

Does the light have a yellow tone to it or is it clear?

The light source is clear white LEDs that leave no yellow tone. The pictures above are actual photos of the product and not 3D renderings. You can also look in the customer reviews for pictures and videos taken of the makeup mirror in a natural setting. So far, the only complaint I've received about the lights is that they are not bright enough for some applications. You may need to use the mirror with a secondary light source.

 

Faucet Filters

Does the filter reduce fluoride?

No, it does not. The filter media works great with chlorine, heavy metals, and other chemicals - but it does NOT remove fluorides (or at least not enough for me to claim it does). I wanted a filter to remove fluoride, but all the effective fluoride filters were super expensive (and I wanted my filters to be affordable).

How do you know when it is time to change the filter? Is there any signal or warning light?

There are no signal or warning lights with this filter. The life of a filter can be measured in either time or the number of gallons that pass through the filter. From my experience, I have found that filters which measure the amount of water passing through are frequently inaccurate. (Based on reading Amazon reviews, it appears that other customers share this experience.) The filters with time signals tend to be accurate, but this filter does not come with a time-based signal. I send an email to all customers 4 months after purchase to remind them to change the filter cartridge.

Will hot water ruin the filter?

No, hot water will not ruin the filter, but the filter media performs better with cooler water. The faucet filter is designed to operate between 40-110°F (or 5-45°C). This covers the range of cold to hot temperatures for most homes. You may run into problems if you adjusted the temperature of your water heater higher than recommended. The Consumer Product Safety Commission (CPSC) recommends setting the water heater temperature to 120°F (49°C). When you account for heat loss in the pipe, this maximum water temperature equates to around 110°F when the water exits your kitchen faucet. However, if you adjusted your water heater temperature to above 120°F, you may get water hotter than 110°F at your faucet on the maximum hot setting.